FAQs
What types of products does Buneey offer?
Buneey specializes in a curated selection of essential products aimed at enhancing comfort and well-being. Our offerings include items such as the Momcozy Pregnancy Pillows, designed specifically to provide support for expectant mothers.
How can I ensure that my purchase meets my expectations?
At Buneey, we prioritize quality and thoughtful design in all our products. Each item is crafted to enhance your experience, and we encourage customers to review product descriptions and specifications to ensure they select the right product for their needs.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original packaging and unused to qualify for a return. There are no restocking fees, and all purchases are eligible for return within the specified window.
How long does shipping take?
We strive to process and ship all orders within 2–5 business days. Delivery times may vary based on your location, but generally fall within this timeframe. You will receive tracking information via email once your order has shipped.
Is there a shipping cost for my order?
Currently, we are offering free shipping for a limited time on all orders. This promotion allows customers to enjoy a seamless shopping experience without additional shipping fees.
What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact our customer support team at support@buneey.com. We will assist you in resolving the issue promptly and ensure that you receive a satisfactory solution.
Can I change or cancel my order after it has been placed?
Once an order is placed, we process it quickly to ensure timely delivery. If you need to change or cancel your order, please contact us as soon as possible at support@buneey.com. We will do our best to accommodate your request before the order is shipped.
How can I contact customer support?
You can reach our customer support team via email at support@buneey.com or by phone at +1 (778) 872 7705. We are here to assist you with any questions or concerns you may have.